Friday, May 21, 2010

Trust and Control

You can create a Trusting Working Relationship at your Workplace.
Vladimir Lenin, leader of the Russian Revolution, said: “Trust is good, but control is better.” Today, many people at the workplace world operate with the same attitude and miss the opportunities for success that are available when they dare to establish trust. Control and lack of trust characterize many personal and working relationships. What is it that makes it so difficult for us to trust other people nowadays?

Trust is essential throughout the duration of your employment for many reasons. For instance, trust is needed to perceive the intentions of the colleagues or co-workers correctly, to exchange important information or to have confidence in the other party's ability to meet work obligations. If trust is established between the employees, then respect, commitment and accountability become part of their relationship.

However, building trust is not an easy task, especially in today competitive working environment, where the relationship between parties is often characterized by shifting risk, workplace languages or politics and endless demands from the top management.

The Proven Ways to Initiate Sustainable Workplace Change.
Resistance is an inevitable response to any major change. Individuals naturally rush to defend the status quo if they feel their security or status is threatened. Organizational change can generate skepticism and resistance in employees, making it sometimes difficult or impossible to implement organizational improvements. If management does not understand, accept and make an effort to work with resistance, it can undermine even the most well-intentioned and well-conceived change efforts. Any management's ability to achieve maximum benefits from change depends in part of how effectively they create and maintain a climate that minimizes resistant behavior and encourages acceptance and support.

To be a Manager, You Got to be a Leader.
Leadership is not genetic. Leadership is developed, not discovered. It’s easy to lead in good times, steering the momentum and leading the parade. But a downturn will expose any sins you inflicted during the good times. When you squeeze a lemon, lemon juice comes out. When you squeeze an orange, orange juice comes out. When you get squeezed, whatever is inside will come out as well. You are not made in crisis, you are revealed in it. You are not paid to maintain people, to administer to them or to merely manage them.

Leaders are paid to stretch others, to develop them and to impact them. If you’re not stretching you’re not leading.



The 5 Characteristics of a Top Sales Person that you must know.
Character #1 – Results Focused

One of best things about being a sales person is you have a tremendous amount of freedom and discretion in how you use your time. In return, you must be able to stay focused on the big picture and not let small problems or dramas distract you.

Character #2 – Courageous
We all experience fear at one time or another. Great salespeople are courageous in that they are able to act and move forward even in the presence of their own fears. Fear is the reaction we have when you know that you need to do something or that something is going to happen soon that you are not prepared for.

Character #3 – High Energy
The true top-performers got that way by working long and hard to beat out their competition while the other guys were enjoying themselves on the golf course. In short, you must be able to do “Whatever It Takes” to get to the top.

Character #4 – Knows People
The ability to establish rapport and maintain rapport is probably the single most powerful skill a salesperson can have. The most flexible people can adapt and establish rapport with others from a multitude of backgrounds and cultures.

Character #5 – Committed To Growth
Great salespeople got that way by always looking for a better way. They are always improving their approach, their techniques and their attitude. Great salespeople know that they must look for the best examples of excellence and adopt the individual aspects of this that they can use.

Find out the Truth about Selling as a Career.
Selling is hard work. Again, this may come as a surprise to those who think selling is the career choice of people looking for a way to dodge work. The truth of the matter is that selling is a challenging, mentally demanding and highly disciplined way to earn a living. It requires a high level of organization, a commitment to continuing education, professionalism and excellent follow-through skills, It also requires a quality that can be very difficult to attain and even more difficult to maintain: persistence.

The bottom line is this: Dealing with rejection, overcoming resistance, keeping up with current product information and maintaining a positive attitude is hard work. To succeed, you must commit wholly to putting in the necessary work, to consistently performing the tasks required for excellence.

Effective Communication
Communication skills are some of the most important skills that you need to succeed in your workplace. We talk to people face to face and we listen when people talk to us. We write emails and reports; and we read the documents that are sent to us. Communication, therefore, is a process that involves at least two people - a sender and a receiver. For it to be successful, the receiver must understand the message in the way that the sender intended. This sounds quite simple. But have you ever been in a situation where this hasn’t happened? Misunderstanding and confusion often occur; and they can cause enormous problems.

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